UX/R Consulting

Through my practice at Design Clinic I offer research driven validation of user experience design programs that ensure digital product success. These programs range from digital product strategy, through research and design, to training and building in-house capacity to support products at scale. These programs are designed to provide the support leaders need in order to gain confidence in product direction, to optimise investments, and ensure success continuity for scale and growth. Some of those programs are:

• Digital product leadership enhancement.
• UX design and performance audit.
• Strategic product design.
• In-house UXR training.
• UX design process training.
• MVE-MVP product validation methodology training.

To learn more about product research, experience design and training programs, visit Design Clinic's website.

Visit Design Clinic for user experience, design, and training support

Each design project requires significant research, from the academic side of design practice, to specific industries and user types. Design research provides an opportunity for the design researcher and client to look at markets and users from a slightly different angle. Participating in many projects over the years has enabled me to develop a deep perspective on several verticals and specific knowledge areas, such as:

• Consumer expectations and adoption of digital-only challenger banks.
• Visualisation of big data and design of meaningful functional dashboards.
• Decentralisation and digitalisation of healthcare systems and services.
• Packaging and disseminating digital financial solutions through multiple platforms for developers.
• Consumers' trust and attitude towards financial institutions, retail and digital banks.
• Open banking.
• Canadians' behaviour and attitude towards meal preparation and consumption.